PRIVACY POLICY FOR ORIELPSYCH.COM

Oriel Psychological Services, PLLC.

Effective:

11/19/2025

I. Collected Information

Information Voluntarily Provided Through Forms

The Site includes an inquiry form that allows visitors to request information about psychological services. When you complete this form, we may collect:

  • First and last name

  • Date of birth

  • Name of parent/guardian (for minor clients)

  • Email address

  • Phone number

  • Primary insurance payer

  • Any additional information you voluntarily include in the form or message

Please avoid including detailed clinical, diagnostic, or emergency information in online forms. Any clinical information needed for treatment will be collected through secure, HIPAA-compliant channels once direct communication is established.

Information Automatically Collected (Squarespace Analytics)

This Site is hosted by Squarespace; the platform automatically collects certain technical and usage data, including:

  • IP address

  • Browser type and operating system

  • Device identifiers

  • Pages visited, links clicked, time spent on pages

  • General location (approximate; based on IP address)

  • Referring URLs

  • Cookies and similar tracking technologies

Squarespace uses cookies, analytics tools, and device identifiers to provide website functionality and performance metrics. This data is aggregated and does not usually personally identify you.

Information Collected Through Embedded Google Maps

The Site features an embedded Google Map to assist visitors in locating our office.

When you view or interact with the embedded map, Google may automatically collect data, which may include:

  • Your IP address

  • Device and browser information

  • Location information (if location services are enabled)

  • Cookies and tracking technologies used by Google

  • Usage statistics related to interaction with the map

Google may process this information in accordance with its own privacy policies. We do not control how Google collects or uses this data.

II. Use of Collected Information

We may use information collected through the Site to:

  • Respond to inquiries and appointment requests

  • Provide information about our services

  • Begin administrative steps such as checking insurance eligibility

  • Improve and maintain the Site

  • Monitor usage and diagnose technical issues

  • Ensure compliance with legal or ethical obligations

We never sell personal information.

III. Sharing Information

We may share information only in the following situations:

Services Providers

We use third-party service providers to operate the Site and communicate with visitors, including:

  • Squarespace (website hosting, analytics, form processing)

  • Email platforms used to receive inquiry form submissions

  • Google (for embedded maps)

These providers may access information only as needed to perform services for us.

Legal Requirements

We may disclose information when required to:

  • Comply with laws, regulations, or legal processes

  • Respond to lawful requests from authorities

  • Prevent or address fraud, security issues, or illegal activity

Clinical Confidentiality

If you become a client:

  • Your protected health information (PHI) is governed by HIPAA or applicable state confidentiality laws

  • The handling of PHI is described in our Notice of Privacy Practices (separate from this Site policy)

Submitting an online inquiry does not establish a therapist-client relationship.

IV. Cookies and Tracking Technologies

The Site uses cookies for:

  • Essential site functionality

  • Analytics and traffic measurement

  • Security and performance

  • Integrations such as Google Maps

You may disable cookies through your browser settings, but certain features may not function properly. For more info see our [Cookie Policy].

V. Data Security

We use reasonable safeguards to protect information submitted through the Site. However:

  • No online system is perfectly secure

  • Information submitted through the inquiry form passes through Squarespace’s systems

  • We cannot guarantee absolute security

Once you become a client, any further PHI is handled using secure, privacy-compliant systems separate from the public website.

VI. Children’s Policy

This Site is not directed toward children under age 13. Parents or guardians may complete the inquiry form on behalf of a minor client.

VII. External Links

The Site may include links to third-party websites. We are not responsible for the content or privacy practices of those sites.

IX. Updates to Privacy Policy

We may update this Privacy Policy periodically. The “Effective” date at the top of this page will be revised accordingly. Your continued use of the Site after changes indicates acceptance of the updated policy.

X. Contact Information

Contact Information

If you have any questions about our use of cookies or related technologies, please contact us:

Oriel Psychological Services, PLLC
1400 Harrisburg Pike
PO Box 4242
Lancaster, PA 17604-1010
United States
Email: administrative@orielpsych.com
Phone: 717-220-3501

HIPAA, Confidentiality, and Protected Health Information (PHI)

This Privacy Policy does not cover information relating to the confidentiality practices of Oriel Psychological Services, PLLC. More information regarding HIPAA, confidentiality, and protected health information refer to our Confidentiality Policy.