PRIVACY POLICY FOR ORIELPSYCH.COM

Oriel Psychological Services, PLLC.

Effective:

02/10/2026

I. Collected Information

Information Voluntarily Provided Through Forms

The Site includes an inquiry form that allows visitors to request information about psychological services.

When you complete this form, information you submit is transmitted through Google Workspace tools used by Oriel Psychological Services, PLLC to receive and respond to inquiries. These tools are covered by a Business Associate Addendum (BAA) with Google, as required under the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

Information collected may include:

  • Services requested

  • Preferred contact modality

  • First and last name

  • Name of parent or guardian (for minor clients)

  • Identification of age of majority

  • Email address

  • Phone number

  • Primary insurance payer

  • Any additional information you voluntarily include in the form or message

Please avoid including detailed clinical, diagnostic, or emergency information in online forms. The inquiry form is intended only to initiate contact. Any clinical information necessary for treatment will be collected through secure, HIPAA-compliant systems once direct communication and appropriate consent are established.

Information Automatically Collected (Squarespace Analytics)

This Site is hosted by Squarespace. Squarespace automatically collects certain technical and usage data related to website operation and analytics, which may include:

  • IP address

  • Browser type and operating system

  • Device identifiers

  • Pages visited, links clicked, and time spent on pages

  • Approximate geographic location (based on IP address)

  • Referring URLs

  • Cookies and similar tracking technologies

This information is used to operate and improve the Site and is generally aggregated. Squarespace does not process inquiry form submissions on our behalf.

Information Collected Through Embedded Google Maps

The Site features an embedded Google Map to assist visitors in locating our office.

When you view or interact with the embedded map, Google may automatically collect data, which may include:

  • Your IP address

  • Device and browser information

  • Location information (if location services are enabled)

  • Cookies and tracking technologies used by Google

  • Usage statistics related to interaction with the map

Google may process this information in accordance with its own privacy policies. We do not control how Google collects or uses this data.

II. Use of Collected Information

We may use information collected through the Site to:

• Respond to inquiries about services

• Provide administrative information, including insurance-related questions

• Determine whether requested services are within our scope of practice

• Operate, maintain, and improve the Site

• Monitor usage and diagnose technical issues

• Comply with legal, ethical, or professional obligations

We do not sell personal information or use inquiry data for marketing unrelated to requested services.

III. Sharing Information

We may share information only in the following situations:

Services Providers

We use third-party service providers to operate the Site and communicate with visitors, including:

  • Squarespace (website hosting and analytics)

  • Google Workspace (secure receipt and management of inquiry form submissions and related communications)

  • Google (for embedded maps displayed on the Site)

Google Workspace services used to receive inquiry communications are governed by a HIPAA-compliant Business Associate Addendum (BAA). Service providers may access information only as necessary to perform services on our behalf and are subject to applicable confidentiality and security obligations.

Legal Requirements

We may disclose information when required to:

  • Comply with laws, regulations, or legal processes

  • Respond to lawful requests from authorities

  • Prevent or address fraud, security issues, or illegal activity

Clinical Confidentiality

If you become a client:

  • Your protected health information (PHI) is governed by HIPAA or applicable state confidentiality laws

  • The handling of PHI is described in our Notice of Privacy Practices (separate from this Site policy)

Submitting an online inquiry does not establish a therapist-client relationship.

IV. Cookies and Tracking Technologies

The Site uses cookies for:

  • Essential site functionality

  • Analytics and traffic measurement

  • Security and performance

  • Integrations such as Google Maps

You may disable cookies through your browser settings, but certain features may not function properly. For more info see our [Cookie Policy].

V. Data Security

We use reasonable safeguards to protect information submitted through the Site. However:

  • No online system is perfectly secure

  • Information submitted through the inquiry form passes through Squarespace’s systems

  • We cannot guarantee absolute security

Once you become a client, any further PHI is handled using secure, privacy-compliant systems separate from the public website.

VI. Children’s Policy

This Site is not directed toward children under age 13. Parents or guardians may complete the inquiry form on behalf of a minor client.

VII. External Links

The Site may include links to third-party websites. We are not responsible for the content or privacy practices of those sites.

IX. Updates to Privacy Policy

We may update this Privacy Policy periodically. The “Effective” date at the top of this page will be revised accordingly. Your continued use of the Site after changes indicates acceptance of the updated policy.

X. Contact Information

Contact Information

If you have any questions about our use of cookies or related technologies, please contact us:

Oriel Psychological Services, PLLC
20 Briarcrest Square
Suite 200
Hershey, PA 17033-2331
United States
Email: administrative@orielpsych.com
Phone: 223-900-5045

HIPAA, Confidentiality, and Protected Health Information (PHI)

This Privacy Policy does not cover information relating to the confidentiality practices of Oriel Psychological Services, PLLC. More information regarding HIPAA, confidentiality, and protected health information refer to our Notice of Privacy Practices.